01
Why Responsive Website Design Matters for Small Businesses in Lancashire
The Real Cost of Ignoring Mobile Users Last year I watched a Burnley-based independent retailer lose over half their online traffic because their site simply broke on a phone. The owner had spent good money on a "desktop-first" build back when that phrase still meant something. By the time they realised shoppers were bouncing off their product pages on mobile, the damage was done. That experience stuck with me because it shows how quickly the ground shifts under a small bus